Travelers have different feelings about Spirit Airlines. Here are five things you should know before booking your next flight at the discount company.


No mask, no service.

A Spirit Airlines passenger on his way to Fort Lauderdale from New York on Friday was removed from the flight after removing his face mask, which the airline claims as part of their coronavirus policy.

Videos shared on Twitter show law enforcement confronts the man sitting on the plane.

“The whole plane is a witness, I did nothing,” the unidentified man tells the Port Authority officer. “Tell me why I’m not flying.”

A person in the background can be heard supporting the passenger say things like “it’s racist” and “they take off the mask to drink.”

The officer continues to talk to the passenger and told him that he needed to leave the flight.

“I’ve been sitting here waiting for you to come,” the passenger tells the official. “I go home to see my dad who got a stroke.”

The officer continued to ask the passenger, “What do you want me to do?” to which the passenger replied and said he wanted to stay on the flight.

Further pictures show that the man was eventually removed from the flight.

The man, who flew from LaGuardia Airport, took off his face covering and refused to put it back on, according to a statement from Sabrina Gaggia, a spokeswoman for Spirit Airlines.

“In the end, the man chose to plan on his own instead of risking legal consequences,” the statement reads. “Spirit will always make mistakes on the side of caution when it comes to the health and safety of our guests. Wearing a face covering is easy, it is easy and it is crucial for Spirit and the airline industry as a whole. We thank thousands of Guests and Spirit Team members who do their part every day to protect each other, and we will continue to enforce the use of face coatings on board our aircraft. “

According to FlightAware, flight NK197 arrived at Fort Lauderdale one and a half hours late.

This is not the first incident where a passenger had problems refusing to wear a face mask during the trip.

In June, American Airlines temporarily banned a passenger who refused to wear a face mask and then was kicked off a flight. Masks are required according to the airline’s coronavirus policy.

More: Your next US flight may be full because the airline will no longer block places in the name of social distancing

“American Airlines thoroughly reviewed an incident on June 17 involving one of our customers, Brandon Straka. As a result of this review, Mr. Straka will not be allowed to fly American, as he did not follow our stated policy and instructions for the crew member,” said the airline in a statement.

“We are committed to protecting the safety and well-being of our customers and team members, which is why we have enforced compliance with our policy on essential facial coatings on board. We expect customers who choose to fly with us to comply with this policy, and if necessary, deny the future trips for customers who refuse to do so. “

In a statement to the United States TODAY, Straka refused to disclose all medical details publicly, instead he lashed out at the mask policy and cited the social turmoil that followed the death of George Floyd, who was killed on Memorial Day when a policeman kneeled for more than eight minutes.

Starring: David Oliver

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