SINGAPORE – New SMS messages with a go.gov.sg link sent to national officials (NSmen) regarding redeemable credits for service-linked rewards are legitimate, the Ministry of Defense (Mindef) declared on Monday (November 11) .
The Ministry said it had received questions from the NSmen on the matter.
Several readers also wrote to The Straits Times asking if the text messages were valid. They got the messages through WhatsApp, which said they could use a $ 100 free coupon on online shopping and food delivery sites, including Lazada, Redmart, Deliveroo and Zalora.
Mindef also stated in a Facebook post on Saturday that while the links were legitimate, only NSmen who received the message via SMS were entitled to log in and redeem credits under the service-linked rewards ̵
Those who receive similar messages with links circulated through WhatsApp or other social media sites will not be able to redeem the credits.
"If you receive an SMS containing the FormSG link from Mindef, please do not send the message to others as those who are not eligible will not be able to redeem the National Service Excellence Award or festive gifts for NSmen even if the form is submitted," said Mindef.
Since September 1, redemption services for such rewards have been transferred to a government platform called FormSG, which includes the URL go.gov.sg
Qualified NSmen receive an SMS with a link instructing them to log in with their SingPass credentials when they go into the form to redeem their credits.
has been information about privacy protection with redemption of credits previously.
Last year, more than 400 men from the Singapore Armed Forces and Home Team had redeemed credits for the National Service Excellence Award and celebratory gifts for dependable national officials.
But their personal contact information was sent to each other by mistake after a government-appointed salesperson made a technical mistake.
Mindef and the Interior Ministry then said that they had taken measures to prevent the recurrence of the incident.