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Samsung explains Galaxy S10, Note 10 Fingerprint Unlock Bug



After a British couple discovered that their Galaxy S10 could be unlocked by someone's fingerprints Samsung now has an official statement explaining the issue and advising the late model of Galaxy phone owners about what to do.

In brief, Samsung advises that anyone who owns a Galaxy S10 / S10 + / S10 + 5G, or Note 10 / Note 10+ and uses a silicone case or screen protector should remove that accessory, remove all existing fingerprint information, and re-register their fingerprints without using a silicone cover.

Samsung also says that Galaxy S1

0 and Note 10 owners should refrain from using silicone or screen protectors until the company can release an update, which may come "as early as next week." Once the update is available and installed on affected devices, you will then scan your fingerprint again, making sure to "scan your fingerprint in its entirety."

According to Samsung's statement, the source of the problem is a problem with the Galaxy S10 / Note 10's ultrasonic fingerprint sensor which causes the phone to incorrectly recognize 3-dime national patterns in some silicone and screen protections themselves as the user's fingerprint2. ] This means that everyone who uses their phone without cases or uses a plastic or glass screen protector should be clear. As mentioned, some users have posted videos like the one above and show that it is possible to unlock an S10 by placing a specific type of gel envelope on top of the sensor, even on a telephone with newly registered fingerprints, which in principle allows these gel cases to act as a p of master key.

The unfortunate thing for Samsung is that ultrasonic fingerprint sensors displayed on the display like those in the Galaxy S10 are generally considered more accurate and secure than on-screen optical fingerprint sensors like those used in OnePlus 7 Pro also OnePlus 7T .

At launch, some Galaxy S10 owners complained that the phone's fingerprint sensor on the display was a little too sensitive, which sometimes required users to press their fingers on the phone's screen several times to unlock the device. This later caused Samsung to send out a patch that adjusted the sensitivity of the S10's fingerprint sensor and made it easier to unlock the phone, but it may also have been the cause of this phone's recent silicone protection problem.

So keep in mind that if you're really worried about people hacking into your phone, it's still a crucial way to protect yourself when you keep your gadgets. And if you see people walking around with suspicious gel pads you might want to keep an eye on them too.


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