Apple gets rid of iTunes after nearly 20 years of service.
The message leaves some people confused and worried about what is happening to their music library. Consumer Reports John Matarese reports how scammers exploit that confusion.
Scammers are already exploiting the uncertainty he reports.
Like some iTunes users, Jenna Webster is confused about the upcoming release of iTunes, which Apple recently announced.
So when she received a message allegedly from Apple today, an email alleged to be from "customer Apple", she opened it and read some bad news.
"As right now your account has been locked, where you can't do anything. So please click here, and you can reset your password and we'll all squared away," it said.
She was worried and clicked through.
"It looked like it was from Apple? I clicked on the link and it took me to a page that looked like my iTunes home page for Apple," she said.
The page asked her to enter her information to recover the account. She clicked on a couple of links first.
"Everything about the links on that page didn't work. The only thing you wanted to do was enter your password, and we can help you," she said.
That's when she realized that it was a phishing email.
"They could have stolen all my information. I have my credit card linked to my Apple ID so that I can buy, she says.
Phishing emails are common, and scammers will say something to try to trick people into giving up their passwords, account names and numbers and financial information.
As a reminder: No business you do business with, including Apple, will ever email you and ask you for your password.
Apple also said no one will lose purchased iTunes songs when iTunes. 1