The majority of Austrians regulate banking business online. According to a BCG survey of around 1
Especially when opening an account or at Businesses that require consultation still want the Austrians in a bank branch. The survey will be conducted in eleven countries in total. Among these selected countries, Austria uses digital banking services in place three places behind Belgium and the Netherlands. In addition, 34,400 people were questioned by persons from Germany, the United Kingdom, Spain, the USA, Canada, Brazil, China and Australia.
Impact on branch network
Worldwide, the share of bank customers, exclusively the bank branch for using their financial business, since 2015, down 35 from 12 percent to 12 percent, according to Boston Consulting's advisers. Due to the online boom, thin banks are spreading around the globe in the branch network. (APA)