iPhone buyers want to be able to replace their batteries the way they want. But Apple doesn't want them to do it in an uncertain way – even if the replacement batteries are Apple-approved.
The controversy is heated over an iOS feature that displays a service alert on your iPhone when a battery has been repaired or replaced by an unauthorized third party. Apple today responded in a statement to Tom & # 39; s Guide:
“We take our customers' safety seriously and want to make sure the battery changes are done properly. There are now over 1,800 Apple-authorized service providers in the United States, so our customers have even more convenient access to quality repair. Last year, we introduced a new feature to notify customers if we could not verify that a new genuine battery was installed by a certified technician following Apple repair processes. This information is available to protect our customers from damaged, poor quality or used batteries that can lead to safety or performance issues. This message does not affect the customer's ability to use the phone after unauthorized repair. ”
You have two options: Take your iPhone to an Apple Store, Best Buy or more than 800 other US authorized workshops, or take your battery change in your own hands. The latter will disable the battery health information that you normally see in your iPhone settings, but your phone will continue to function normally.
The Service Warning only affects iPhone XS, iPhone XS Max and iPhone XR with devices running iOS 1
iPhone owners around the internet seem to have mixed feelings about Apple's decision to display the service message. The company obviously doesn't want iPhones to explode due to faulty batteries. But turning off the battery health tool even if the battery is Apple-approved seems draconian to some.
If you recently replaced your iPhone battery in an unauthorized store, you can take it to Apple or an Apple-verified repair shop to replace it again for $ 69 to see battery health information. Otherwise, you can use your iPhone as it is and hope for the best.